Case study · Top-tier ecommerce · National fulfillment
Agent-assisted allocation across peak-season demand spikes.
Logistics and inventory allocation solution for a nationally ranked ecommerce retailer.
A nationally ranked ecommerce brand faced recurring stockouts on hero products while overstock accumulated in secondary nodes — especially during promotional windows and weather-driven demand shifts.
Spreadsheet-driven allocation could not keep up with intraday changes in carrier capacity, returns volume, and marketing-driven demand spikes.

Planners needed recommendations they could trust and override. Leadership needed explainability, not black-box rebalancing. Integration with WMS and TMS systems had to respect existing batch windows.
We built an allocation layer that ingests inventory positions, inbound ASNs, demand forecasts, and carrier constraints — surfacing ranked transfer and replenishment suggestions with confidence and constraint annotations.
Operations reported fewer panic transfers, better alignment between marketing launches and available inventory, and faster resolution of exceptions — with planners retaining final authority on every move.
